Privacy Policy

This privacy policy details how Buster's Dog Treats collects and uses the personal information our users have provided on our website, BustersDogTreats.co.uk. It also outlines what the available to you are regarding the use of your submitted personal information, and how you can access and update the said information.

COLLECTION AND USE OF PERSONAL INFORMATION

Our site collects the following personal information from you:

Basic user contact Information and identification such as name, email address, mailing address, and phone number.
Billing Information such as name and billing address
As is true of most web sites, we gather information about your computer automatically, which includes your IP address, browser type, entrance/exit pages, referring pages, and operating system, among others.

We use this information to:

Fulfill your order
Send your order confirmation
Send the product or service information requested
Send you product updates or information about your warranty
Respond to customer service requests
Administer your account
Respond to your questions and other concerns


INFORMATION SHARING

We care about your personal information. We will only share your personal information with third parties in ways that are described in this privacy statement. We also do not, and will not sell your personal information to third parties.

We may also opt to provide your personal information to companies that will provide services to help us with our business activities, such as shipping your order or offering customer service. These companies are authorized to use your personal information, but only as in its necessary use to provide these services to us.

We may also disclose your personal information:

When required by law, to comply with a subpoena, or similar legal process
When we believe in good faith that disclosure is necessary to protect our rights, your safety, of others; investigate reported fraud, or respond to a request from the government.
If BustersDogTreats.co.uk is involved in a merger, acquisition, or sale of the entirety, or a portion of its assets, you will be notified through email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as your possible choices regarding your personal information.


COOKIES AND OTHER TRACKING TECHNOLOGIES

We may also use cookies for various purposes. We use it, for example, to track your preferences and profile information. We also use it to collect general usage and volume statistical information, but doing so does not include personal information. We also use other companies to place cookies on your computer to collect non-personal information to compile aggregated statistics for us about visitors to our site, to guide us into serving our customers and visitors better.

We use local shared objects, also known as Flash cookies, to store your preferences such as displaying content based upon what you view on our site to personalize your visit. These third Parties, with whom we partner with to provide features on our site, or to personalize advertising upon your Web browsing activity, use Flash cookies to collect and store your information. These flash cookies are different from browser cookies because of the amount, type, and how your data is stored. Cookie management tools provided by your browser will not remove Flash cookies.

LINKS TO OTHER WEB SITES

Our website includes links to other websites whose privacy practices may be different from ours. If you submit personal information to any of those sites, your information is subject to their respective privacy policies. We encourage you to read through the privacy policy of any Web site you visit thoroughly.

ANALYTICS DATA GATHERING

DATA RETENTION

We will store and retain your provided information as long as your account is active or as needed to provide you services. If you want to cancel your account or to request that we cease using your information to provide you services, please feel free to contact us. We will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

DELETION / DEACTIVATION

If you change your personal information, or if you desire to stop getting our service, you are allowed to correct, update, or remove it by changing it on our member information page, ringing us up on our phone number, or by dropping us a line through postal mail at the contact information listed below.

SECURITY

Securing your personal information is important to us. We abide and follow generally-accepted industry standards to protect our users personal information that was submitted and entrusted to us, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we automatically encrypt the transmission of the said information using secure socket layer technology (SSL). We also encrypt your information (customer information) in our database so that customers name and address is never stored in plain text. That said, do note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, as much as we want to, we cannot guarantee its absolute security. Please feel free to contact us if you have any concerns or other questions about security on our website.

We provide two ways for you to make purchase on our site: You may opt to use our order form, or make use of a third-party payment option. If you choose to use our shopping cart, the transmission of sensitive information collected on our order form is automatically encrypted using secure socket layer technology (SSL) and is processed by Authorize.net. If you choose to use a third party payment option, such as PayPal, to pay, their privacy policies and security practices will apply to your information. To make sure your information is secure, we encourage you to read their respective privacy policies before providing your information.

SOCIAL MEDIA FEATURES AND WIDGETS

Our website includes Social Media Features, such as the Facebook Like button and Widgets. These widgets may collect your IP address, the page where you are viewing on our site, and may trigger a cookie for the Feature to function properly. These Social Media Features and Widgets are hosted either by a third party or directly on our Site. The interactions made with these Features are governed by the privacy policy of the company providing it.

NOTIFICATION OF PRIVACY POLICY CHANGES

We may update this privacy policy to reflect changes to our information practices – its collection and implied usage. If we make any material changes to these policies, we will notify you by email (sent to the e-mail address specified in your account), and/or by means of a notice on this site prior to the change becoming effective. We encourage you to review this page periodically for the updates and the latest information on our privacy practices.

CONTACT INFORMATION:

If you have any request, please contact us Our support team will contact you within 24 hours to solve your request.

Buster's Dog Treats is a trading name of PBCS Trading Ltd - 142 Bridport Way, Braintree, Essex, CM7 9FF. Company number 14358073 in England and Wales.